Warranty Policy


Kinnls offers the best products that can stand up against the rigors of daily use. With limited exceptions, Kinnls provides a 10-year limited warranty on new products. All warranty periods start from the date of delivery. The product warranty is valid for the original purchaser of the product only and is non-transferable.

What Our Warranty Covers:
This warranty policy lasts for ten years after receiving products from Kinnls. During the warranty period, Kinnls will provide replacement parts for any damage that is due to defects in material or workmanship.

Our Warranty Policy does not cover:
-Products sold at a discount due to quality issues
-Wood, leather, or other naturally occurring color variations
-Product failures caused by modifications to or exchanges of products that Kinnls has not authorized.
-Normal wear and tear over time, including dents, scratches, stains, fading, and tears.
-Damage caused by mold, termites, insects, or quality changes are affected by the weather and surrounding conditions.
Damage caused by improper installation
-Damage caused by exceeding the load-bearing capacity of the product;
-Damage caused by negligence, abuse, or accident

How to Schedule Service?
Please call us or email service@kinnls.com with the photos or videos of the product and your order information.

Governing Law
This limited warranty will be governed by and construed by the laws of the state of California, without regard to conflicts of laws rules.

(*Shipping fee will be charged if the order is over 6 months)